Save time and costs spent on order processing
Minimize errors and risks
Increase average order value and repeated sales
Increase customer loyalty
Control your business in real-time
Decision making support
Work with your customers and orders in “one window”
Control your business process
Multi-criteria Analysis of your online store.
System analyzes the profitability of your business, monitors the conversion rate and the effectiveness of advertising, measures the level of customer loyalty and identifies the sales leaders.
A user-friendly constructor in the CRM system allows you to create individual reports based on custom criteria.
The list of orders within retailCRM is flexible and it is easy to determine where relevant information is left out. The advanced filter allows you to identify any possible category of an order. It can also create the template for repetitive operations which saves time spent on order processing. The list can be exported to your PC.
retailCRM makes it possible to process orders entirely in one window. There is information about the customer, added goods, discount schemes, choice of warehouse, stock control, dispatch and delivery, payment methods and order tasks in one window for each order. However, you can add any other fields, if required.
retailCRM collects, stores and analyzes all the information about each customer. It includes contact details, purchased goods, financial history, history of site visits, received e-mails and SMS, phone calls. All this can be seen in the customer profile.
retailCRM allows you to measure the performance of sales managers. Built-in analytical widgets show the revenue for each manager, the number of processed orders, the upsell and other relevant information according to which you can pay the salary and bonuses of your sales managers.
We collect data on orders, calls, customers and traffic in "one-window" mode