CRM for |

See how retailCRM funcionates

See how your team can process orders and requests, automate marketing and analyze results.

1

Automate order processing

Orders from all sources are collected into a single list and distributed among operators. Each customer has overall communications history despite the channel.

Triggers assign tasks to employees automatically, send messages to customers and change their data.

Operators work in a single window mode - it is not necessary to leave CRM for viewing stock balances, issuing invoices, arranging delivery. Learn more

Automate order processing

Orders from all sources are collected into a single list and distributed among operators. Each customer has overall communications history despite the channel.

Triggers assign tasks to employees automatically, send messages to customers and change their data.

Operators work in a single window mode - it is not necessary to leave CRM for viewing stock balances, issuing invoices, arranging delivery. Learn more

Launch CRM marketing

Collect customer data from all sources in CRM. Make segmentation of the base taking into account this data.

Set up automatic rules for increasing repeated sales. Send personalized mailings by segments.

Use a loyalty program for customer retention. Learn more

Sell in messengers

Communicate with customers in messengers in CRM interface. View all earlier information about the customers in 2 clicks.

Create orders directly in CRM conversations. Check stock availability due to built-in product catalogue.

Automate conversations using chatbots and automatic distribution of requests. Use reply templates prepared in advance and context actions for creating orders on the fly. Learn more

Sell in messengers

Communicate with customers in messengers in CRM interface. View all earlier information about the customers in 2 clicks.

Create orders directly in CRM conversations. Check stock availability due to built-in product catalogue.

Automate conversations using chatbots and automatic distribution of requests. Use reply templates prepared in advance and context actions for creating orders on the fly. Learn more

Connect offline stores

POS version of retailCRM will help employees of your retail outlets to work with a single customer base and create orders quickly.

Customer identification on faces and discount cards will allow to enrich customer profiles with additional events.

Possibilities of quick adding products to an order by means of a barcode scanner will increase convenience at work for employees. Learn more