Automate order processing
Create a 360-degree customer profile
Increase repeated sales
Analyse the financial productivity of a store, online or offline
RetailCRM
CRM for |
See how RetailCRM works
See how your team can process orders and requests, automate marketing and analyse results.
Automate order processing
Orders from all sources are collected into a single list and distributed between operators. Regardless of the channel, each customer has their own total communications history page
Use triggers to automatically assign tasks to employees; to send messages to customers and to make changes to their data.
Operators work in a single window, making it possible to view stock balances, issue invoices, arrange deliveries and other activities without leaving the main system area. Learn more
Use triggers to automatically assign tasks to employees; to send messages to customers and to make changes to their data.
Operators work in a single window, making it possible to view stock balances, issue invoices, arrange deliveries and other activities without leaving the main system area. Learn more
Automate order processing
Orders from all sources are collected into a single list and distributed between operators. Regardless of the channel, each customer has their own total communications history page.
Use triggers to automatically assign tasks to employees; to send messages to customers and to make changes to their data.
Operators work in a single window, making it possible to view stock balances, issue invoices, arrange deliveries and other activities without leaving the main system area. Learn more
Use triggers to automatically assign tasks to employees; to send messages to customers and to make changes to their data.
Operators work in a single window, making it possible to view stock balances, issue invoices, arrange deliveries and other activities without leaving the main system area. Learn more
Launch CRM marketing
Collect customer data from all sources in the CRM system and use this data to construct marketing segments of your customer base.
Set up automatic rules to increase repeat sales. Send personalised mailings to customer segments.
Use a loyalty programme for customer retention. Learn more
Set up automatic rules to increase repeat sales. Send personalised mailings to customer segments.
Use a loyalty programme for customer retention. Learn more
Sell through messengers
Communicate with customers using popular messengers via the system interface. View all previous customer information in just two clicks.
Create orders from directly within conversations and check stock availability through the built-in product catalogue.
Automate conversations using chatbots and automatic message distribution. Use pre-prepared reply templates to create orders on the fly. Learn more
Create orders from directly within conversations and check stock availability through the built-in product catalogue.
Automate conversations using chatbots and automatic message distribution. Use pre-prepared reply templates to create orders on the fly. Learn more
Sell through messengers
Communicate with customers using popular messengers via the system interface. View all previous customer information in just two clicks.
Create orders from directly within conversations and check stock availability through the built-in product catalogue.
Automate conversations using chatbots and automatic message distribution. Use pre-prepared reply templates to create orders on the fly. Learn more
Create orders from directly within conversations and check stock availability through the built-in product catalogue.
Automate conversations using chatbots and automatic message distribution. Use pre-prepared reply templates to create orders on the fly. Learn more
Control the work of your store
Use the Analytics module to help you manage and keep track of important key performance indicators:
- Operational indicators for orders and customers
- Best selling products and categories
- Employee work patterns and employee profitability
- Communication and mail sending dynamics
- Store financial productivity
Control the work of your store
Use the Analytics module to help you manage and keep track of important key performance indicators:
- Operational indicators for orders and customers
- Best selling products and categories
- Employee work patterns and employee profitability
- Communication and mail sending dynamics
- Store financial productivity
8 000
stores
1 000 000
orders per month
6 billion
monthly turnover
14 000+
users
80+ integrations made
With popular CMS platforms, telephony, delivery services and more.
120+ API methods
To independently connect any service
Create an account right away!
© 2013—2020 RetailCRM
ABOUT THE PRODUCT