Automate order processing
Create 360-degree customer profile
Increase repeated sales
Analyze financial productivity of a store
retailCRM

CRM for |

See how retailCRM funcionates
See how your team can process orders and requests, automate marketing and analyze results.
1
Automate order processing
Orders from all sources are collected into a single list and distributed among operators. Each customer has overall communications history despite the channel.

Triggers assign tasks to employees automatically, send messages to customers and change their data.

Operators work in a single window mode - it is not necessary to leave CRM for viewing stock balances, issuing invoices, arranging delivery. Learn more
Automate order processing
Orders from all sources are collected into a single list and distributed among operators. Each customer has overall communications history despite the channel.

Triggers assign tasks to employees automatically, send messages to customers and change their data.

Operators work in a single window mode - it is not necessary to leave CRM for viewing stock balances, issuing invoices, arranging delivery. Learn more
Launch CRM marketing
Collect customer data from all sources in CRM. Make segmentation of the base taking into account this data.

Set up automatic rules for increasing repeated sales. Send personalized mailings by segments.

Use a loyalty program for customer retention. Learn more
Sell in messengers
Communicate with customers in messengers in CRM interface. View all earlier information about the customers in 2 clicks.

Create orders directly in CRM conversations. Check stock availability due to built-in product catalogue.

Automate conversations using chatbots and automatic distribution of requests. Use reply templates prepared in advance and context actions for creating orders on the fly. Learn more
Sell in messengers
Communicate with customers in messengers in CRM interface. View all earlier information about the customers in 2 clicks.

Create orders directly in CRM conversations. Check stock availability due to built-in product catalogue.

Automate conversations using chatbots and automatic distribution of requests. Use reply templates prepared in advance and context actions for creating orders on the fly. Learn more
Control the work of your store
Analytics section will help to control the situation in the store in all matters:
  • operational indicators by orders and customers
  • which products and categories are best-selling
  • how your employees work and which of them bring more profit
  • what happens to your communications
  • what is the financial productivity of your store
Learn more
Control the work of your store
Analytics section will help to control the situation in the store in all matters:
  • operational indicators by orders and customers
  • which products and categories are best-selling
  • how your employees work and which of them bring more profit
  • what happens to your communications
  • what is the financial productivity of your store
Learn more
8 000
stores
1 000 000
orders per month
6 billion
monthly turnover
14 000
users
80+ integrations made
With popular CMS, telephonies, delivery services and other services.
120+ API methods
For independent connection of any service
Create an account right now