Read more about filters and triggers in the documentation.
After that add trigger activity (we indicated "Send the letter according to template") and choose the template created in p. 1-2 letter template. Press "Create".
Done! Now all the customers in the selected segment will be sent a letter template.
retailCRM triggers are really working wonders in e-commerce. We already told you how else you can use our triggers in business. For example, you can set up automatic reply collection or manage abandoned carts. Also read about real trigger usage examples in our cases.
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