retailCRM

Control key business indicators
in your store

Analyze operational and financial indicators, products,
managers and marketing campaigns

Order analytics

  • key indicators by orders
  • sales funnel
  • widget constructor for creating your own reports
  • business process analysis
  • average time of staying in statuses

Order analytics

  • key indicators by orders
  • sales funnel
  • widget constructor for creating your own reports
  • business process analysis
  • average time of staying in statuses

Customer analytics

  • key indicators by customers
  • RFM analysis
  • widget constructor for creating your own reports

Product analytics

  • ABC / XYZ analysis of products
  • cancellations report
  • analytics by product properties
  • tabular reports on sales of products and trade offers

Product analytics

  • ABC / XYZ analysis of products
  • cancellations report
  • analytics by product properties
  • tabular reports on sales of products and trade offers

Manager analytics

Managers rating by:
  • income
  • orders
  • average order value
  • upsell

Reports on:
  • calls
  • expiration
  • tasks
  • activity

Communications analytics

  • operating and mass communications
  • analysis of E-mail and SMS mailings
  • sending dynamics

Communications analytics

  • operating and mass communications
  • analysis of E-mail and SMS mailings
  • sending dynamics

Financial analytics

  • dynamics of income and expenses
  • KPI by marketing expenses items
  • tabular reports for income and expenses analysis
  • detailed marketing report
  • calculation of actual order cost (unit economics)
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