retailCRM

Increase repeated sales and loyalty
in your store

Built-in CRM marketing helps to move beyond the order
and increase customer LTV on the fly

360-degree customer profile

Gather and store information about the customers
360-degree customer profile contains all customer information which can be used for segmentation and personalization. Information is added constantly at every contact of the customer with the store.

360-degree customer profile

Gather and store information about the customers
360-degree customer profile contains all customer information which can be used for segmentation and personalization. Information is added constantly at every contact of the customer with the store.

Base segmentation

Create dynamic and static segments
  • by behaviour on the site (utm, visits, aims);
  • by RFM indicators (sum, recency and number of purchases);
  • by purchases made (products, categories, stores);
  • by customer profitability (LTV, average order value);
  • by common characteristics (gender, birthday, city, country);
  • by custom fields.

Personalized mailings

Send E-mail and SMS mailings by segments. Add product recommendations and dynamic content to your letters for more personalization. Analyze the effectiveness of mailings by means of the detailed analytics.

Personalized mailings

Send E-mail and SMS mailings by segments. Add product recommendations and dynamic content to your letters for more personalization. Analyze the effectiveness of mailings by means of the detailed analytics.

Marketing rules

6 marketing mechanics to create rules
Create your own rules for triggered mailings, creating tasks and notifications. Use 6 ready marking rules for this:
  • items of regular consumption;
  • upsells to purchased items;
  • personal dates;
  • seasons and holidays;
  • time since the last purchase;
  • items view.

Trigger system

Create your own communication chains, using almost 500 objects as trigger conditions.

Trigger system

Create your own communication chains, using almost 500 objects as trigger conditions.

Loyalty program

Manage discounts and discount cards
Manage discount cards, personal and cumulative discounts. Set up flexible conditions using discounts constructor.
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