retailCRM

Sell your products in messengers

retailCRM Chat aggregates messages from Instagram, WhatsApp, Telegram, Viber, and Facebook
into a single window and distributes dialogues between managers.

All messages in the single window

Messages from messengers are collected in the single window and distributed among operators. It is not necessary to pinball between services or tabs. retailCRM Chat is a pop-up window which is available from any section of CRM.

All messages in the single window

Messages from messengers are collected in the single window and distributed among operators. It is not necessary to pinball between services or tabs. retailCRM Chat is a pop-up window which is available from any section of CRM.

Communicate with website visitors

Live chat for the website will help to pay attention to the visitors of your website. Increase sales by consulting them up until they leave the site.

CRM and messengers as an integral whole

The product catalogue is integrated into retailCRM Chat, that is why it is possible to add products to the order, not interrupting communication with the customer - operator sees how many items are in stock.

CRM and messengers as an integral whole

The product catalogue is integrated into retailCRM Chat, that is why it is possible to add products to the order, not interrupting communication with the customer - operator sees how many items are in stock.

No extra clicks

Customer name, delivery address and e-mail are added to the customer page avoiding manual actions. Information about the delivery, payment and a product is sent to the customers in a couple of clicks.

Omni-channel strategy

If the customer made purchases in your store, the operator will see everything about his/her previous orders and communications. Even if they were in offline store.

Omni-channel strategy

If the customer made purchases in your store, the operator will see everything about his/her previous orders and communications. Even if they were in offline store.

API bot

Develop and connect your own bots in order to improve customer experience.
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