There were some difficulties but those were very small ones. Sometimes we didn’t know how to change orders, how to handle it, is it possible to do something in retailCRM and so on. Sometimes we could see some words in English we didn’t know how to translate and then we didn’t know what to do with it. With the help of your team we realized that we can change almost everything we want, we can set up the system ourselves. In general things started going better, than it was before. It became easier to proceed with orders.
You know, the most difficult thing for us was how somebody abroad will do a job for us? Another fear was to share some numbers and passwords. It’s hard to give such information to someone unknown. But things turned out that we could Skype, phone, do whatever we needed. We could speak and argue, give feedbacks, be angry or whatever. It never was a problem. I am very satisfied about the cooperation, communication and technicians. It was a good way to work together, so after a few weeks we just trust you.